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How to Avoid Errors in the Diagnostic Lab

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References:

  1. Reason J. Human error: Models and management. West J Med. 2000;320(7237):768-770.
  2. Kennedy D. Analysis of sharp-end, frontline human error: Beyond throwing out “bad apples.” J Nurs Care Qual. 2004;10(2):116-122.
  3. The Problem of Mislabeled Specimens. Northfield, IL; 2010

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